Moving house is stressful enough without having to worry about the power - but here at Flick, we make it easy. We can get your electricity sorted so the power's on when you move in.
Already with Flick? Clever Flicker! Jump through to the Moving House page on your dashboard and let us know when you're moving. Now all you have to worry about is packing up the Tupperware...
Why move house with Flick?
NZ's fairest power
Whatever we pay for power is the same price we sell it on to you for, which effectively gives you access to wholesale power prices. Then we charge a separate fee to be your retailer. All the fees that make up your power bill are split out clearly, so you know exactly who you're paying, for what.
Our customers come first
We're chuffed to have Consumer’s tick of approval three years running! Our award-winning Customer Experience team can help you get the facts about wholesale power prices. We're stoked to be introducing fairness, honesty and total transparency to an industry that has sat stale for far too long!
Total choice, full control
Choose to actively monitor spot prices and control what you pay with Freestyle, or choose FIXIE and smooth the ride with a fixed generation price. Pay the actual cost of your bill weekly, or choose to pay a regular amount. Choose to monitor NZ's carbon emissions from electricity and reduce the carbon footprint of your new home. Get power over your power!
Questions? We've got answers
How do I get Flick at my new place?
If you're a new Flickster, give us your details in the join form online and we'll do everything we can to make sure the lights are on when you move into your new place.
Already with Flick? Great! Jump into your dashboard and fill in the moving house form online - we'll take it from there.
When will the power be turned on at my new place?
If the power is already on at your new house, then all you need to do is sign up online or call 0800 435 425 - everything will be good to go for moving day!
If the power seems to be off at your new house then you might need a reconnection. It pays to check in advance and let us know so we can arrange for the power to be put back on before you move in.
If you’ve got no power and you’re not sure what to do, call us on 0800 435 425, between the hours of 8am-8pm Monday-Friday or 8:30am-5pm on Saturdays and Sundays.
When do I need to let you know I'm moving?
Letting us know at least a few days in advance of your move is best. That way, if the power has been turned off at your new place, there's time for us to arrange for it to be reconnected before moving day.
Do I need to read my meter when I move?
Nope! If you've got a smart meter, the final read and start read happen automatically – so there's no need to worry about taking a reading.
If you're moving out of a property that doesn't have a smart meter then it's worthwhile taking a reading on moving day and passing that on to your old retailer - that way they can give you an accurate final bill.
If I'm already a Flickster, how do I take Flick with me to my new place?
Head to your dashboard online and fill in the moving house form - we'll take it from there!
It's best if you can give us at least one week's notice of when you plan to move in. If that's not do-able, don't stress - give us a bell on 0800 435 425 and we'll get you sorted.